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Kore Tech Tip #1021

Our technical tips are provided to help you find new or easier ways to solve some of your technical challenges or to show you a new technique. We hope you find them useful. 

Please contact us at support@koretech.com if you would like to share one of your Tech Tips or need help solving a technical challenge. We would be happy to help you.

 

How to Properly Register a DataFlo Account so *INSTALL Recognizes it

If you have copied a DataFlo account from one machine to another, or from a CD, your accounts may not be "registered". Use this tip to sort it out.

When a new account is loaded or created for DataFlo, *INSTALL should be run as it will check the account for the requirements (depending on Account Type) and make sure everything is set up and registered correctly. This also updates the "Registry of Accounts" in an item called DATAFLO.CFG, found in GLOBAL.CATDIR for UniVerse or CTLGTB in UniData. The *INSTALL program checks the Registry of Accounts when being run for a User type account and returns the lists of Baseline and Custom software accounts available.

Problem

When *INSTALL is being run on a User Type account during a DataFlo Upgrade or new account creation, the Software Account lists do not show the desired Baseline Software account or the desired Custom Software account, or the Global Account (usually DW-GLOBAL) is not displayed.

Why might this problem be happening?

The most common reason why an account is not registered is that the desired account was copied from one machine to another (or from a CD), and *INSTALL (setup) has not been run on the current machine. Note, running SETUP, UPDATE, or *INSTALL will run the SETUP.REGISTER utility which will place an entry in the Registry of Accounts.

Solutions

Quick fix:
  • Logon to the desired Global, Baseline Software or Custom Software account and get to TCL and run SETUP.REGISTER.

Longer fix:
  • Logon to the desired Global, Baseline Software or Custom Software account and get to TCL, then run *INSTALL as shown in the following example for a Baseline account:

*INSTALL

Your Preview Account is:  PREVIEW

Do you want to run SETUP or run UPGRADE?

Please enter 'S' or 'U' (or 'Q'uit) : S

VOC Setup Started...................: 07:58:30 05 SEP 2006

PREVIEW account.....................: PREVIEW

MD Setup Ended......................: 07:59:01 05 SEP 2006

SETUP started.......................: 07:59:01 05 SEP 2006

Setup:  (B)ase, (G)lobal, (C)ust, (U)ser, (R)ev..    B

Note: We generally recommend running *INSTALL, as this will ensure that pointers are correctly created for the current machine's PREVIEW account, and will load PREVIEW software (DEV, SYS, etc.) into the Baseline account. It will also load the supporting Dictionaries for both Baseline and Custom software accounts.

We hope you find this tech tip as useful. As always, if you have any question on how to do any of this, please call us.

 

DataFlo and Preview are products, copyrights and trademarks of Epicor Corporation
 

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