Welcome to the Spring 2006 Edition of News From the Kore.  We hope you enjoy this issue. Back issues are available on the News menu of our Web site.

• Inside Kore

• Kore Spectrum Spotlight Article

• Product News

• Kore in the Community - Blood Drive

• Events: International Spectrum 2006 Revisited

• Tech Tip: Printing From Multiple Trays on HP2400

• Ask Kore - Q & A

• Paul's Corner

• IBM UniData & UniVerse News

• Kore Holiday Schedule

• Bif Turbo: Space Hero - Gone Fishing

By Keith Lambert  -- With 2005 ending on another high note for Kore, the momentum carried over as we kicked off 2006 with a bang! The first quarter of 2006 has been a very busy one for Kore as the demand for MultiValue custom solutions, data integration, and Microsoft SQL Server data warehouses has been very strong. Accordingly, we have been hard at work implementing Kourier Integrator and DTS Accelerator products for our clients. Additionally, we have seen IT departments continuing their quest  to conform to the Sarbanes-Oxley Act of 2002, for which our Sarbanes-Oxley Enhancements for DataFlo has been an excellent solution.

Kore once again hosted a booth at the International Spectrum MultiValue conference in March (see below for more information) and based on the attendees we talked with, MultiValue applications and technology are still an important component of business infrastructure and the overall interest in MultiValue remains high. However, we've noticed more emphasis is being placed on improved developer tools, better user interfaces (Web and Client), more integration with third-party products, and enterprise data warehousing. As experts in both MultiValue and Microsoft technologies, Kore is well positioned to provide these solutions to our clients. If Kore can be of service to you, please contact us.

KommerceServer Products

webSalesForce & webServiceCenter

• New integration to our webTeam product enables sales and service team to execute and collaborate more efficiently

• Follow-up Tasks can be created automatically in webTeam when sending an e-mail or when creating a new Communication Log entry (phone call, note, etc.).

• Sales and Service Teams can manage their own projects and tasks using work flow defined for their team.

Other Products

Sarbanes-Oxley Enhancements (For DataFlo Systems Only)

We have added some new capabilities to We have created several new and enhanced features for our very popular SOX Suite, please contact us if you are interested.

• 2 New System Access Reports

  • User Session Listing - tracks each user's login and logout session.

  • User Process Listing  - tracks each process a user executes in a session.

• New Secure TCL Environment

  • Replaces the Preview TCL shell with a more functional and secure environment for ad-hoc TCL commands.

  • Includes a Command Stacker, which stores previous commands for easy recall, editing, and execution

  • Supports use of Select lists (SELECT, SSELECT, QSELECT, GET-LIST, et al.)

  • Enforces all Preview Process, File and Field level security.

• Enhancements to Software Change Controls

  • Allow software components to be viewed in display-only mode when accessed outside of development account.

  • Optional E-mail notification to all effected Users of released SCN's (requires Kourier Messenger).

  • Optional ability to require a specific User's approval before SCN release. Changes to an SCN after approval is entered resets the approval.

Coming Soon...
We are improving our KommerceServer Architecture in Release 4.5 to be compatible with Microsoft .NET Version 2.0. This is cool because:

• Our applications will be able to use rich graphical interface components (grids, tree controls, drag-and-drop, etc.), which means a more advanced user-interface that acts more like a Windows client application. 

• We will be able to use master pages, making it much easier to customize the look and feel of KommerceServer applications to match the look and feel of your Web site for example.

The International Spectrum MultiValue Conference and Exposition was held March 7-10 in Long Beach, California. Kore sponsored a booth and was there in full force giving product demonstrations of our Kourier Integrator and KommerceServer Web solutions. Hopefully you were able to attend this event and had a chance to stop by and visit Mark, Ken, Keith, and Paul and of course collect some of our cool give away items.  If you couldn't make it this year, be sure to save the date for next year as it's the one MultiValue conference you should attend.

This year Kore hosted two educational and informative conference sessions at International Spectrum. Click on the links below to download a copy of our presentations in PDF format.

Deploying Scalable and Secure eCommerce Solutions for MultiValue Applications

Examine the advantages and disadvantages of “connected” vs. “disconnected” architectures. Find out how you can deploy flexible, secure, and scalable Web solutions using a Microsoft SQL Server database and .NET application framework.
 

Building a MS SQL Server Data Warehouse From Your MultiValue Database

Review software that you can use to build and deploy business intelligence and reporting solutions, including: Kourier Integrator, Microsoft Integration Services (previously Data Transformation Services), and Microsoft Reporting Services.

We hope to see you at the show next year! 

By Paul Trebbien -- Yesterday, I was thinking about when I was hired at DataWorks back in 1986. What were they thinking as they wanted a Tech Support person to assist their customers with the PICK Operating System and the DataFlo MRP package. Right now, I would say Frank Busalacchi hired me because of what he thought I could be and not really on my background. During our interview, I know he could tell I knew the PICK Operating System and was pretty self-sufficient in programming but I really did not have much, if anything, in the way of a background in Accounting, Inventory, Manufacturing, and Planning. Here’s the Job history Frank was looking at: 2 years in the US Army, 4 years in college, 8 years in construction (roofer), 2 years part owner in a beekeeping business while roofing, 8 months in a trade school for programming, and 2 years Assistant Data Processing Manager with a finance company. I started at DataWorks in 1986. After only a little study in the manuals and a short introduction to D-PRO (the 4GL that preceded Preview) and to the DataFlo software, I went live working with the Customers. I did express some concern that first live day as I did not know anything about most of the modules but Frank said " not to worry as the Customers know how it should work and my job was to help them with their data and examine the software to find out why it was not working the way the Customer thought it should". Hey, I’ve been supporting DataFlo Customers for over 20 years now, that’s 16 years for DataWorks/Epicor and over 4 years with Kore Technologies—and still loving it! So, if you need help or have any questions, feel free to e-mail or call me for a little help.

In my workshop, I’m finishing up a "Flip-Top Tool Table" using plans I found in a magazine. It’s going to be great as I’ll be able to put two machines on one table in the same space it takes for only one machine. Note, my chop saw will be on one side of the top, the scroll saw on the other, and when I want to switch tools I simply have to roll the table top over and secure it. I’ve just completed some toys for my woodworkers club as we give them away to children in hospitals, shelters, and other organizations – more on that in the next issue of the Kore Newsletter. Click here to see a picture of the toy cars, trucks, and buses I built. My wife saw them and asked me to build 8 sets of them (race car, Model T car, pickup truck, and a bus) for her as she wanted to give them to our Grandkids, niece, some people at work, and a set for her desk. So, I put the DVD cabinet that was my next big project on hold as I’m back in the Car Business – Cool!

Over the last couple of months, I’ve been reviewing our previous Newsletters and creating new Tech Tips from my columns and Q & A’s. These will soon be posted to our Tech Tips page. So when these are posted, instead of having to search through all the newsletters to find a solution you can simply scan the list of tech tips on our Tech Tips page. If you have a question or idea that would be a good Tech Tip, feel free to e-mail it to me.

Starting this issue the Q &A section of my column will be included in the new Ask Kore column. Now your questions will be answered from me and the rest of the Kore Team.

Spectrum Spotlight Article - In case you missed it, the January / February 2006 issue of Spectrum Magazine had an in-depth Spotlight article on Kore Technologies. Read more about Kore and how we help companies using our products and services to integrate their MultiValue applications with Microsoft SQL Server databases and other best-in-class solutions.

Interviews with Mark Dobransky and Ken Dickinson, managing partners and founders of Kore Technologies, and Keith Lambert, vice president of marketing and business development, provide insight regarding the company history and future opportunities for Kore.

Also included is information about the current and upcoming features of our flagship integration and business automation product Kourier Integrator as well as KommerceServer, our powerful suite of Microsoft .NET Web solutions. To download a reprint of the Kore Spotlight article in PDF format, click here.

By Michelle Durbin -- It seems that more and more we are hearing about emergencies, disasters and tragedies. There are fund cuts in our school systems, more and more things to protect our children from and then Mother Nature steps in to mix things up. After the Indian Ocean Tsunami and our hurricanes in the Gulf we started asking ourselves what we can do to help provide some relief.  Of course Kore made a monetary donation to support these relief efforts but there just seemed to be more that we could do. 

Printing from multiple trays on a HP2400.  This tech tip is very useful when you need to print different documents on the same printer and they need different paper size, type, color, letterhead, etc.

As a practical example, while printing the shipping documents you might need the Shipper to print on the paper from Tray 2 and the Packing List on the paper from Tray 3 with each printer tray containing a different colored paper. Read the full Tech Tip>>

Do you have a question on how something works in one of Kore's products or in DataFlo? Ask Kore by sending us an e-mail and the experts here will do their best to answer it and we'll post some of best questions here too.

Question: Why is there a blank page (form only) when printing the Sales Order using the Kourier Forms Manager?

Answer: There are possibly two reasons: 1) The Printer Driver being used was defined with a 64 line page and baseline Kourier Forms are designed for 63 lines (the number of lines per page is used in the print program for page length). 2) In the print program, the page length was defined without enough lines for the footing. Between the two, when a multi-page form was being printed it may have printed about 4 lines over on the first page causing the form feed, a couple of print lines on the ‘blank’ page, a form feed, and the last page of the form.

Question: Why are e-mails generated by Kourier Publisher in DataFlo just collecting in the Queue and not being sent?

Answer: Actually, there are a couple of reasons that the e-mails might not be getting sent. Assuming that UNIX Mail is ok or the Kourier SENDMAIL Service has been started then here are a couple of quick things to check: 1) Older Kourier Releases, check the SMTP Queue, does the first email on the list have an empty email address? New releases of Kourier will send this e-mail if there is a CC or BCC email address. 2) Preview Batch Scheduler is not running or the phantom no longer exists or has gotten stuck. Try stopping and restarting the Batch Scheduler first, also stop and start the Queue. Next, edit the Como file and see if there is something there to indicate a problem (zoom from the Batch Scheduler Definition screen). On UNIX, it could be you have a process running from the phantom that's been orphaned – kill that process. On Windows, it could be that a user has logged on and was assigned the same userno that the phantom process was using (see LISTU), have the user logoff and then logoff that userno.

Note, Kourier Version 4.4.2 is no longer dependent on the Preview Batch Scheduler because  it starts each service as its own phantom. 

This Early Release Program is expected to end on 15 June 2006. For more information see the IBM Web site. Contact Kore if you need any assistance installing or upgrading your UniData or UniVerse software.

The Kore Offices are scheduled to be closed on the upcoming holidays so that we can spend time with our family and friends.

• Monday, May 29 - Memorial Day
• Monday July 3 and Tuesday July 4 Independence Day Weekend
• Monday, September 4 Labor Day

Kore is happy to provide holiday services or support if needed. Please call us in advance at 866-700-KORE (5673).

To learn more about Kore Technologies or any of the products and services mentioned in this newsletter, please visit our Web site, call us at 866-763-KORE (5673), or send an e-mail to sales@koretech.com.

If you have any questions or comments about our newsletter, please send an email to kore_newsletter@koretech.com. 
We want your feedback.

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All rights reserved • Various trademarks held by their respective owners
Kore Technologies | 9323 Chesapeake Drive, Suite D | San Diego, CA 92123