Request Management

Paperless Requests   webTeam allows you to go paperless and automate your paper or electronic forms. Include workflow and approvals to ensure requests get to the right people. Here are some ideas: Help Desk / Support Request PTO Request Travel Request Expense Reports Purchase Requisition Sales / Marketing Lead Request for Proposal Marketing Literature Request Engineering Change Facilities / Operations Request

Simplify your processes, eliminate paper request forms, and improve efficiency using webTeam’s request management system. Request forms typically initiate action, workflow, and approval in one or more departments. With webTeam, you can use Web forms or attach your existing desktop forms to describe and submit a request (e.g., vacation, engineering change, or support issue).

Requests can be automatically assigned to the right person based on specific data values and can even use a workflow template to define the people and tasks required to complete the request. Event-based e-mail notification will keep the right people updated when the status of the request changes. You can easily promote requests into projects with a single button click.

Web Request Forms

Several optional Web-based request forms are available for webTeam. These can be purchased for a small additional cost and are easily installed. Kore can also create custom Web forms to meet your exact requirements.

The advantage of using Web forms compared to desktop documents is that you are able to search for requests and apply assignment and workflow rules using specific data values entered on the form (e.g., costs, due dates, etc.). This makes Web request forms much more actionable within your organization.

Each request form includes the database changes required to implement the forms and associated workflow and assignment rules. Please contact us to for additional information and pricing.

Example of IT Web Request Form

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